Account Manager

PKWARE, Inc. is looking for entry-level Account Managers.

Summary

The Account Manager will interface with current and potential clients to frame and diagnose security problems and issues and provide appropriate solutions. Client contact will include inbound/outbound telephone communications as well as face-to-face discussions with individuals in a variety of positions and levels within our clients' organizations.

General Responsibilities

Inside Sales/Business Development: Find and drive revenue-generating opportunities for enterprise data management and security solutions.

  • Proactive lead and revenue generation.
  • Follow through on inbound leads.
  • Execute integrated sales and marketing campaigns.
  • Effectively communicate the elements of both business value and technical capabilities of the PKWARE solutions and products.

Customer Relationship Management: Customer retention is a critically important element of our continued growth; maintaining excellent customer relationships is required.

  • Articulate customers' business needs through information gathering and discovery.
  • Communicate and record key customer information and summarize the facts in a precise and concise manner in the CRM system.
  • Work cooperatively with other members of the PKWARE team, specifically marketing, product management, systems engineers, and senior management, to deliver outstanding levels of customer support and satisfaction.

Personal Development:

  • Demonstrate the ability to absorb and understand the dynamic nature of the software industry, specifically the security sector.
  • Demonstrate the ability to learn and absorb information technology skills.
  • Sustain product and solution knowledge and their applicability to the target market, audience, and industry.
  • Act as a customer advocate to product management team.

Required Skills

  • Bachelor’s degree in business administration, marketing, sales, or technology-related field is required.
  • Strong analytical skills with the ability to distill key information from a variety of sources.
  • Ability to cultivate and sustain professional relationships.
  • Ability to quickly understand and communicate complex topics.
  • Ability to adapt to quickly changing situations and environments.
  • Ability to work both independently and cooperatively in a competitive environment.
  • Ability to achieve and exceed goals.
  • Ability to be articulate and present a professional presence.
  • Ability to communicate and interact with individuals at all levels of an organization.

Location

Milwaukee, Wisconsin

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