If you are having issues with your PKWARE^® product(s), and have been unable to find your answer in the Technical Support FAQs, please submit your issue below.

If you have SecureZIP^® v11 for Windows^® or later, you will need to include your product code. Click here to learn how to get your product code. If you are having problems downloading or installing and are unable to access your product code, please enter 0000 in the Product Code field.