Your Rights If You Reside In The European Economic Ares

If you reside in the European Economic Area, you have a number of rights under data protection laws in relation to the way we process your personal data. These are set out below. You may contact us directly to exercise any of these rights, and we will respond to any request received from you within one month from the date of the request. In very exceptional circumstances we may need to extend this timescale, but we will always tell you in advance if we do, and our reasons why.

Right Description of your right
Access A right to access personal data held by us about you, as well as information about how we are using your data.
Rectification (update) A right to require us to rectify any inaccurate personal data held by us about you. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
Right to be Forgotten (erasure) A right to require us to erase personal data held by us about you, and where the personal data has been made public, for other controllers processing the personal data to also erase links to, or copy or replication of, such personal data. We cannot delete some of your personal data except by also deleting your user account. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data (in line with Right 6 below). In addition, we cannot completely delete your personal data as some of it may rest in previous backups – these will be retained for the periods set forth in our disaster recovery policies.
Restrictions A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
Portability A right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation when technically feasible, at your request.
Objection A right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you).
Withdrawal of Consent

A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services or products).

If you have consented to receive communications from us, you can contact us at any time to have your details removed from lists used by us or to update your marketing preferences. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and provide your name, email/telephone number/account number in the body of the email, telling us what you would like us to do. You can also click "unsubscribe" on any of our emails, and we will ensure we don't send you any communications of this nature in future."

If you have any concerns regarding our processing of your personal data, or are not satisfied with our handling of any request by you in relation to your rights, please get in touch with our team through the contact information provided in Section 2 of this Privacy Policy. You also have the right to make a complaint to the Information Commissioner's Office ("ICO"). The ICO is the UK's independent body set up to uphold information rights. You can find out more about the ICO on its website (https://ico.org.uk/). Their address is:

First Contact Team

Information Commissioner's Office

Wycliffe House
Water Lane

Wilmslow
SK9 5AF

State Specific Rights

The law in some states may provide you with additional rights regarding our use of personal data. To learn more about any additional rights that may be applicable to you as a resident of one of these states, please see below.

Your California Privacy Rights

If you are a resident of California, you have the additional rights described in the California Privacy Addendum.

Utah Residents

If you are a resident of Utah, we do not disclose a user’s personal data to any third-party for such third-party’s direct marketing purposes.