The level of customer obsession and interest in making the solution scale was the reason we were jointly successful. I would recommend working with PKWARE.
Nicole Beige, Named Account Manager, AWS
The company was a new AWS customer and had been actively searching for a data privacy technology provider and met PKWARE through the customer’s AWS Named Account Manager. At re:Invent 2018, the ISV Success Manager suggested the Account Manager reach out to PKWARE. Due to the urgency of the customer requirements, PKWARE and AWS technical and business teams committed to working closely and rapidly together right on the floor of re:Invent.
PKWARE responded rapidly to the customer inquiry and immediately met with the customer’s technical team and the AWS Account Executive and Sales Engineer to further delineate the customer’s fullest technical challenges. In less than one month, PKWARE fully documented requirements, ran testing, and wrapped up a compelling Proof of Concept (POC), allowing the customer to approve PKWARE as their technology provider of choice.
To begin its PKWARE software validation process, the customer successfully downloaded the PKWARE online SaaS version through AWS Marketplace, used it, and was happy with their PKWARE results in detecting and protecting patients’ sensitive data. With those results, the customer determined they would proceed in using the full capabilities of PKWARE scanning and de-identifying its entire 30TB of user data, achieved in the first 30 days. From there on, between 1-1.5 GB of new data has continued to hit S3 quarantined (restricted zone) buckets every 10 minutes to be de-identified and output for internal usages, such as analytics, before the next batch arrives.
Within one business quarter, the customer was able to successfully trial the platform, expanded their requirements, run a successful POC, and close a production level procurement and operations contract. The company is now securely pushing 1-1.5 GB micro-batches of data every 10 minutes in S3 quarantined buckets through PKWARE to scan, identify, and mask all its PHI and PI/PII, retaining their referential integrity. The PKWARE platform was able to solve the customer’s technical challenges while meeting critical business requirements. PKWARE
closed the procurement process during the second 30 days—including provisions for future privacy functionalities. With PKWARE, the customer is meeting its business and technology requirements for patients’ privacy and corporate security in analytics, dev/test, and business intelligence, all while complying with regulations.
Handles 1-1.5 GB Micro-Batches Every 5 Minutes
“PKWARE came highly recommended by AWS. Because PKWARE met the use case for detection and masking of sensitive data in 1-1.5 GB microbatches in less than 10 minutes, we went forward.”
—Director of Data Strategy and Engineering
HIPAA, GDPR, and CCPA Confidence
The customer realizes 100% compliance. PKWARE finds and masks all PHI and PI/PII in all locations, according to the customer’s data management policies, while keeping referential integrity and value of the data for use in dev/test, analytics, and business intelligence.
Reliable, Rapid, and Responsive: A Comprehensive End-to-End Business Process
Within a single business quarter, PKWARE and AWS identified a new customer need, documented requirements, completed a successful POC, signed the contract, and implemented a full, production-level technology solution.